SHIPPING INFORMATION
Welcome to vyra-lumen.com (hereinafter referred to as “this website”). To ensure that you understand our shipping policy when purchasing jewelry, please read the following shipping terms carefully.

  1. Shipping Methods
    vyra-lumen.com provides a variety of shipping options to meet the needs of different customers. We work with the following couriers:
    ●United States Postal Service (USPS)
    ●FedEx
    ●UPS (United Parcel Service)
  2. Domestic Shipping
    2.1 Shipping Time
    ●Standard Shipping: Usually takes 5-7 business days.
    Please note that shipping time may be delayed due to holidays, bad weather or other uncontrollable factors.
    2.2 Shipping Costs
    ●Shipping: Shipping costs are calculated based on order weight and destination, and you can view the specific costs at checkout.
  3. International Shipping
    3.1 Shipping Time
    ●International Standard Shipping: Usually takes 10-21 business days, and the specific time varies depending on the destination.
    3.2 Shipping Costs
    Based on the order weight and destination, the shipping cost will be calculated and displayed at checkout. Please note that international customers may be subject to customs duties or import taxes, which are the responsibility of the recipient.
    3.3 Packaging and Tracking
    All international orders will be packaged in a secure manner and tracking information will be provided. You will receive an email with a tracking number so that you can track the status of your package in real time.
  4. Duties and Taxes
    For international orders, customers are responsible for any customs duties or other import taxes that may be incurred. It is recommended that you confirm the relevant fees and regulations with your local customs office before placing an order.
  5. Shipping Issues
    If your package is lost, damaged or otherwise has problems during shipping, please contact our customer service team immediately and we will assist you in resolving the issue.
    ●Email: yulingjiangwork1@gmail.com
  6. Policy Changes
    vyra-lumen.com reserves the right to change its shipping policies at any time. Any changes will be updated on this page in a timely manner.
  7. Disclaimer
    vyra-lumen.com is not responsible for any loss or damage caused by shipping delays, loss or damage. Customers accept the above terms and conditions by using our shipping services.

Thank you for choosing vyra-lumen.com for shopping. If you have any questions, please feel free to contact our customer service team.